Living Innovation (LIV_IN) published a handout that focuses on how new smart technologies could benefit those often not at the center when it comes to developing innovations, such as impaired people and socio-economically disadvantaged communities. The handout, titled “Case studies on Inclusive Innovation: Engaging hard-to-reach target groups”, conceptualises the term Inclusive Innovation, providing successful examples of it and best practices for its implementation.

What is Inclusive Innovation?

As explained by the authors of the handout, “Inclusive Innovation seeks to provide sustainable solutions to those who would otherwise remain excluded from access to offers as a result of their physical, mental, social, economic or environmental context.” Apart from producing benefits of involving the needs of those physically and socially vulnerable people, Inclusive Innovation pursues sustainable societal development and, as such, is in line with the principles of Responsible Research and Innovation (RRI).

Case studies

This step-by-step guide offers different methods to implement Inclusive Innovation through the analysis of some case studies from the LIV_IN Inclusive Innovation Workshops, which involved physically, mentally, and socio-economically disadvantaged individuals and families. One of the workshops focused on high-tech at home for low-income families from a socially deprived part of a large UK city. The other one was more targeted toward people with disabilities and discussed the topic of how to create non-intrusive, non-stigmatising, and affordable technologies that could enhance their daily lives.

The outcomes of these workshops and the enthusiasm of participants showed how much Inclusive Innovation is needed and the potential of involving users in innovation processes. Those people felt heard and were encouraged to contribute to the discourse on how to render innovation more attentive to their needs.

Best Practices

Drawing from the workshops’ results, the handout provides some practical tips to successfully perform Inclusive Innovation, from what to do in the very early stages (e.g., what is the main starting question and goal, and the invitation process) to useful tools and methodologies.

You can download the handout here

More About LIV_IN

Living Innovation (LV IN) is a research initiative funded by the European Commission. The initiative has been started by 14 partners from all over Europe that joined together to co-create more responsible approaches to innovation in the areas of smart homes and smart health, in order to develop solutions that tackle societal challenges and respond to pressing societal issues.

“Case studies on Inclusive Innovation: Engaging hard-to-reach target groups” saw the collaboration of DIALOGIK, De Montfort University (DMU), and the Siemens Accessibility Competence Center (ACC).


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